TIHANY ACCOMMODATION - Tihany Tourist - Accommodation - Terms and Conditions
Terms and Conditions
1. Booking, payment of deposit:
Bookings can be made by mail, fax, e-mail, or personally at our bureau. After having booked via e-mail, we will send a confirmation about the chosen accommodation and the other services. Once you have received our confirmation, Tihany Tourist Travel Agency fully guarantees the price of your travel arrangement. After getting the confirmation, guests must pay a deposit which is possible by bank transfer or personally at our bureau. The amount of the deposit is 15% of the total price + 1 night price, or in case of only 1-3 nights reservations, the total price. If the deposit does not arrive in three banking days after the date of the confirmation, we will cancel your travel arrangement.
2. Cancellation of booking:
The cancellation of the booked accommodation must be made via e-mail.
30 days or more prior to departure: 15% of the total price.
29-14 days prior to departure: 40% of the total price.
7-14 days prior to arrival: 80% of the total price.
1-7 days prior to arrival or no show: 100% of the total price.
3. Modification of confirmed reservations:
IIf you want to modify your booking because of a change in the number of guests or the date of the holiday, it is only possible after consulting the agency. You have to send us the changes via e-mail 48 hours before arriving, after which we will send if possible another confirmation with the new dates and prices. The price of the modification is 1 night accomodation fee.
If you do a modification more than 48 hours before the arriving, the cancellation policy becomes valid.
4. If Tihany Tourist Travel Agency cancels or changes your booking:
Tihany Tourist Travel Agency reserves the right to modify your travel arrangements in case of unanticipated technical problems or difficulties such as: broken pipes at the booked accommodation, annulation of the contract with the owner, etc. In this case, if Tihany Tourist Travel Agency knows about the problem beforehand, we will let the guest know about it before arrival and automatically make another booking to another accommodation of comparable standard; at the price of the original, confirmed accommodation. Should the technical problem happen on the day of arrival, the Agency will act as mentioned above.
5. Number of guests, prices:
The accommodation can be occupied by the maximum number of people confirmed. The price includes the costs of water, electricity and the use of bedcloth. However, It does not include the resort tax, which has to be paid separately.
Pet fee is 4 Euro/night.
The key will be handed over at the bureau on arrival, after presenting a copy of the confirmation.
Arrival is possible between 2 p.m. and 6 p.m. in high season (July, August) and between 2 p.m. and 4 p.m. in low season. Should you run into any unexpected difficulties (traffic jam, problems with the car, late departure) which makes your arrival in time impossible, please let us know by calling the telephone number given. Thank you.
7. Other charges, payment:
Payment has to happen on the day of arrival at our office or at the accommodation in cash.
Other expenses to be paid:
- Resort tax, which Tihany Tourist Travel Agency or the owner pays to the local government. Its amount is 500 HUF /person/night over the age of 18.
The accommodation must be left until 10 a.m on the day of departure.
Enjoy your holiday!