TIHANY ACCOMMODATION - Tihany Tourist - Accommodation - Terms and Conditions

Terms and Conditions

1. Booking, payment of deposit:

Bookings can be made by mail, fax, e-mail, or in person at our bureau. After having booked in writing, we will send a confirmation about the chosen accommodation and the other services. Once you have received our confirmation, Tihany Tourist Travel Agency fully guarantees the price of your travel arrangements. After getting the confirmation, guests must pay a deposit which is possible by transfer or in person at our bureau. The degree of the deposit is 15% of the total price + 1 night price, or, in the case of only 1-3 nights, the total price. If the deposit does not arrive in three bank workdays after the date of the confirmation, we shall cancel your travel arrangements.

2. IIf you cancel your booking:

The cancellation of the booked accommodation must be made in writing.

For cancellations, the following penalties apply:

30 days or more prior to departure: 15% of the total price.
29-14 days prior to departure: 40% of the total price.
1-14 days prior to departure or no show: 80% of the total price.

3. If you change your booking:

If you want to alter your booking because of a change in the number of guests or the date of the holiday, after consulting the agency, it is possible. You have to send us the changes in writing 48 hours before arriving, after which we will send another confirmation with the new datas and prices. The price of the modification is 1 night accomodation fee.

If you do a modification more than 48 hours before the arriving, the cancellation policy becomes valid.

4. IIf Tihany Tourist Travel Agency cancels or changes your booking:

Tihany Tourist Travel Agency reserves the right in any circumstances to alter your travel arrangements. Unforeseeable technical problems or difficulties may occur, such as: broken pipes at the booked accommodation, annulation of the contract with the owner, etc. In such cases, if Tihany Tourist Travel Agency knows about the problem beforehand, we will let the guest know about it before arrival and automatically make another booking to another accommodation of comparable standard; obviously, at the price of the original, confirmed accommodation. Should the technical problem happen on the day of arrival, the Agency will act as mentioned above.

5. Number of guests, prices:

The accommodation can be used by the maximum number of people given. The price includes the costs of water, electricity and the use of bedcloth. It does not include, however, the resort tax, which has to be paid separately.

6. AArrival:

The key will be handed over at the bureau on arrival, after presenting a copy of the confirmation.

Arrival is possible between 2 p.m. and 7 p.m. in high season (July, August) and between 2 p.m. and 5 p.m. in low season. Should you run into any unexpected difficulties (traffic jam, problems with the car, late departure) which makes your arrival in time impossible, please let us know by calling the telephone number given. Thank you.

7. Other expenses, payment:

The price must be settled in cash on the day of arrival at our bureau or to the owner.

Other expenses to be paid:

- Resort tax, which Tihany Tourist Travel Agency or the landlord pays to the local government. It costs 450 HUF /person/night over the ages of 18.

- Baby bed: can be hired after requesting in advance, and costs HUF 4000 for the whole period of stay.

8. Departure:

The accommodation must be left until 10 a.m on the day of departure.

Enjoy your holiday!